Chaopraya Family ("we", "our", "us") operates a family law counsel practice from 89 Karon Beach Road, Karon, Mueang, Phuket 83100, Thailand. This Privacy Policy explains how we collect, use, store, and protect personal information provided to us through this website or in the course of our professional engagements.
By using this website or submitting an enquiry, you acknowledge that you have read and understood this policy.
1. Information We Collect
We may collect the following categories of personal information:
- Contact details — your name, email address, and telephone number when you submit an enquiry via our contact form or reach out to us directly.
- Communication content — the subject matter or background you provide when writing to us, to the extent necessary to respond to your enquiry.
- Technical data — your IP address, browser type, device type, and pages visited, collected automatically when you access our website.
- Client engagement data — information relevant to your matter shared in the course of a professional engagement with our counsel.
We do not collect sensitive categories of personal data through this website except where you choose to provide them in the course of describing your matter.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide the counsel services you have requested.
- To maintain records of our professional engagements as required by applicable professional rules.
- To improve the content and functionality of our website.
- To comply with our legal and regulatory obligations.
We will not use your personal information for marketing purposes without your prior consent, and we do not sell or trade personal data to third parties.
3. Legal Basis for Processing
Where applicable, we process your personal data on the following legal bases:
- Performance of a contract or pre-contractual steps — when you engage our services or request information before deciding to do so.
- Legitimate interests — in maintaining appropriate records and operating our practice in an organised manner.
- Legal obligation — where processing is required to comply with applicable law or professional regulations.
- Consent — in cases where you have provided explicit permission, such as newsletter subscriptions where offered.
4. Sharing of Information
We may share personal information in limited circumstances:
- With professional colleagues or counsel in other jurisdictions engaged to assist with your matter, subject to appropriate confidentiality arrangements.
- With service providers who assist us in operating this website or our practice management systems, under data processing agreements that restrict their use of your data.
- Where required by law, court order, or regulatory authority.
We do not transfer personal data outside of Thailand or the European Economic Area without ensuring adequate safeguards are in place.
5. Data Retention
We retain client files and related correspondence for a minimum of seven years following the close of an engagement, in accordance with professional record-keeping obligations. Website enquiries that do not proceed to an engagement are retained for a reasonable period sufficient to handle any follow-up and are then deleted.
6. Cookies and Tracking Technologies
This website uses cookies to support its operation and, where you have consented, to measure website traffic and performance. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
7. Your Rights
Depending on your location, you may have the following rights in relation to your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your data, subject to our legal retention obligations.
- The right to object to processing or to request restriction of processing in certain circumstances.
- The right to data portability, where processing is carried out by automated means.
To exercise any of these rights, please contact us at [email protected] or by post at our office address. We will respond within 30 days of receiving your request.
8. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures are reviewed and updated in line with developments in security practice. However, no method of transmission over the internet is entirely without risk, and we cannot provide an absolute assurance of security.
9. Third-Party Links
Our website may contain links to external sites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.
11. Contact
If you have questions or concerns about how we handle your personal data, or if you wish to exercise any of your rights, please contact us:
- Email: [email protected]
- Phone: +66 76 583 4296
- Address: 89 Karon Beach Road, Karon, Mueang, Phuket 83100, Thailand